ACCESS Newswire
24 May 2023, 18:24 GMT+10
SAN FRANCISCO, CA / ACCESSWIRE / May 24, 2023 / CommandBar, with $24M in VC funding, is announcing its new AI-powered product HelpHub today. The launch builds upon its existing User Assistance Platform, which currently serves more than 10 million end users across hundreds of customers. Any company can train HelpHub on their documentation - help content, walkthroughs, marketing site, forums, and more - and produce an AI chatbot that their users can interact with using natural language.
'We're giving any company the power to create a personalized, in-app ChatGPT scoped to their unique content,' said CommandBar CEO James Evans. 'It's exciting to see our largest customers adopting this technology with such gusto. It's evolved so rapidly from powering hack week projects to answering user queries accurately and flexibly in production.'
CommandBar counts unicorn software companies like HashiCorp, Gusto, Freshworks, Netlify, Yotpo, LaunchDarkly and others among its customers. In addition to AI chat, HelpHub gives users one place to access and search (using natural language) a company's help center. The end goal of the product is to educate customers in a personalized way, resulting in better customer onboarding and freeing up human support teams to spend time on only the most complex cases.
'Seeing our customers' results, it's clear that every software company will have an experience like this in months, not years,' Evans said. 'And we're here to help any company speed up that process and start driving results, using our expertise, insights from our customers, and large end-user reach.'
Contact Information
Joe Skupinsky
GTM Lead
[email protected]
SOURCE: CommandBar
Get a daily dose of Liverpool Star news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Liverpool Star.
More InformationEVERGLADES, Florida: Over the weekend, a diverse coalition of environmental activists, Native American leaders, and residents gathered...
BEIJING, China: China's national soccer team may struggle to stir excitement, but its humanoid robots are drawing cheers — and not...
]LONDON, U.K.: A World Health Organization (WHO) expert group investigating the origins of the COVID-19 pandemic released its final...
DOVER, Delaware: California Governor Gavin Newsom has taken legal aim at Fox News, accusing the network of deliberately distorting...
FRANKFURT, Germany: Germany has become the latest country to challenge Chinese AI firm DeepSeek over its data practices, as pressure...
TORONTO, Canada: Harvard University and the University of Toronto have created a backup plan to ensure Harvard graduate students continue...
]LONDON, U.K.: A World Health Organization (WHO) expert group investigating the origins of the COVID-19 pandemic released its final...
LONDON, U.K.: British oil giant Shell has denied reports that it is in talks to acquire rival oil company BP. The Wall Street Journal...
LONDON, U.K.: A little-known investment fund based in the United Arab Emirates has emerged as the most prominent public backer of U.S....
DUBLIN, Ireland: Post-tax profits at Ballymaloe Cookery School rose by 53 percent in 2024 to 135,952 euros, helped by the buzz around...
(New York) - China's government has erased Hong Kong's freedoms since imposing the draconian National Security Law on June 30, 2020,...
The UK government wants a new definition of Islamophobia and has created a working group of politicians, academics and independent...